Our carpet cleaning prices are the lowest in Finsbury Park and all around N4 area.
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
This Privacy Policy explains how Carpet Cleaning Finsbury Park collects, uses, stores and protects personal data relating to our customers in Finsbury Park and the surrounding area. It also explains your rights under the UK General Data Protection Regulation and the Data Protection Act 2018.
This Privacy Policy applies to all Carpet Cleaning Finsbury Park customers in our service area, including individuals and businesses who contact us, book our services or otherwise interact with us.
Carpet Cleaning Finsbury Park is a carpet and upholstery cleaning service operating in Finsbury Park and the nearby area. For the purposes of data protection law, we act as the data controller in relation to the personal data we collect about our customers and prospective customers.
This Privacy Policy covers personal data processed in connection with enquiries, bookings, service delivery, customer care, and related administrative and accounting activities.
We may collect and process the following categories of personal data about you:
Identity and contact details, such as your name, address, service address, and preferred contact details.
Service information, such as details of the property or premises where cleaning is to be carried out, access instructions, and any relevant notes about the condition of carpets or furnishings.
Communication records, including information you provide when you contact us by phone, in person, in writing or through online contact forms, as well as records of our responses and any follow-up.
Booking and transaction data, such as appointment dates and times, service history, invoice details, payments made, and any applicable discounts or offers.
Technical and usage data where applicable, such as basic technical information generated through the use of our website or digital services, including date and time of visits, pages viewed and general interaction patterns.
Feedback and review information, including ratings, written feedback or testimonials you choose to provide.
We collect personal data directly from you when you contact us to request information, obtain a quote, make a booking, or when you communicate with us in any other way.
We may also generate personal data ourselves as part of providing our services, for example by creating records of services carried out and invoices issued.
In some cases we may receive personal data about you from other customers who book a service on your behalf, or from business partners who refer you to us. In such cases we will treat that data in accordance with this Privacy Policy.
We only process your personal data where we have a lawful basis under data protection law. Depending on the circumstances, we may rely on the following lawful bases:
Contract: We process personal data where it is necessary to enter into a contract with you or to perform a contract, such as arranging and delivering carpet cleaning services, confirming bookings and processing payments.
Legal obligation: We process certain data to comply with legal and regulatory requirements, such as maintaining financial records and complying with tax or accounting obligations.
Legitimate interests: We may process personal data for our legitimate business interests, provided that your rights and freedoms do not override those interests. This can include managing our relationship with you, improving our services, maintaining records of past work, and handling enquiries, complaints or disputes.
Consent: In limited situations, we may rely on your consent, for example where you have clearly agreed to receive optional marketing communications. Where we rely on consent, you may withdraw it at any time.
We use your personal data for the following purposes:
To provide and manage our services, including processing enquiries, providing quotes, scheduling appointments, delivering carpet cleaning and related services, and handling follow-up visits where required.
To communicate with you, including confirming bookings, notifying you of changes, answering your questions, and providing customer support.
To manage payments and accounting, including issuing invoices, processing payments, and keeping appropriate financial and administrative records.
To improve our services, including reviewing customer feedback, analysing common issues, and refining our processes and customer service.
To maintain safety and security, for example by keeping records of visits to properties for operational and risk management purposes.
To comply with legal and regulatory obligations and to establish, exercise or defend legal claims if necessary.
We keep personal data only for as long as is necessary for the purposes for which it was collected and to meet legal, accounting or reporting requirements.
In general:
Basic contact and service data related to bookings and work completed may be retained for a period that allows us to manage our relationship with you, deal with queries or disputes, and comply with tax and accounting rules.
Financial records, including invoices and payment information, are retained for the time required by applicable tax and accounting legislation.
Communication records and service notes may be retained for a reasonable period to help us respond to queries, manage repeat bookings and maintain service quality.
When personal data is no longer required, we will securely delete it or anonymise it so that it can no longer be linked back to you.
We do not sell your personal data. We may share your personal data with trusted third parties where necessary for our business operations and for the purposes set out in this Privacy Policy.
These third parties may include:
Service providers who act as data processors, such as providers of booking or scheduling tools, customer relationship management systems, payment processing services, accounting or invoicing systems, and information technology support.
Professional advisers, such as accountants, or legal advisers, where necessary for the management of our business and to comply with legal obligations.
Public authorities, regulators, or law enforcement agencies, where we are legally required to do so or where disclosure is necessary for the prevention or detection of crime.
Where we use data processors, they are required by contract to handle your personal data securely, to act only on our instructions, and not to use your data for their own purposes.
Where possible, we aim to keep your personal data within the United Kingdom or the European Economic Area. If any of our service providers transfer personal data outside these regions, we will take steps to ensure that appropriate safeguards are in place, such as recognised standard contractual clauses or other approved mechanisms under data protection law.
We take appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, use, alteration or disclosure. These measures may include access controls, secure storage, and regular review of our practices.
However, no method of transmission or storage can be guaranteed as completely secure. You also have a role in keeping your data safe by providing accurate information, informing us of changes, and taking care with the information you share with us.
As a customer of Carpet Cleaning Finsbury Park in our service area, you have a number of rights in relation to your personal data under data protection law. These include:
Right of access: You have the right to request confirmation of whether we process your personal data and to receive a copy of the personal data we hold about you.
Right to rectification: You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
Right to erasure: In certain circumstances, you have the right to ask us to delete your personal data, for example where it is no longer needed for the purposes for which it was collected or where you withdraw consent and there is no other lawful basis for processing.
Right to restriction of processing: You may have the right to ask us to restrict the processing of your personal data, for example while we verify its accuracy or consider an objection you have raised.
Right to object: You have the right to object to certain types of processing, including processing based on our legitimate interests, on grounds relating to your particular situation. We will consider such objections and stop processing unless we have compelling legitimate grounds to continue.
Right to data portability: In some cases, you may have the right to receive personal data you have provided to us in a structured, commonly used and machine-readable format and to transmit it to another controller.
Right to withdraw consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before consent was withdrawn.
If you wish to exercise any of your data protection rights, or if you have questions or concerns about how we handle your personal data, you can contact us using the contact details provided on our main customer communication channels.
To protect your privacy, we may need to verify your identity before responding to certain requests. We aim to respond within the time limits set by data protection law.
If you are unhappy with how we have handled your personal data, we encourage you to contact us first so that we can try to resolve the issue. You also have the right to lodge a complaint with the relevant supervisory authority responsible for data protection in the United Kingdom.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data protection practices. Any updates will apply to all Carpet Cleaning Finsbury Park customers in our service area from the date they are published. We recommend that you review this Privacy Policy periodically to stay informed about how we protect your personal data.
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