Our carpet cleaning prices are the lowest in Finsbury Park and all around N4 area.
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
These Terms and Conditions set out the basis on which Carpet Cleaning Finsbury Park provides professional carpet and related cleaning services to customers within its service area. By placing a booking, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming your appointment.
In these Terms and Conditions, the following definitions apply.
Company means Carpet Cleaning Finsbury Park, the provider of the cleaning services described in these terms.
Customer means any individual, business, landlord, tenant, agent or organisation that requests or receives services from the Company.
Services means carpet cleaning and any other cleaning or related services that the Company agrees to provide.
Premises means the property, building or area where the Services are to be performed.
Booking means an appointment request made by the Customer and accepted by the Company.
Technician means an operative, employee, contractor or representative of the Company who carries out the Services.
The Company provides carpet cleaning and related services, which may include rug cleaning, upholstery cleaning, stain treatment, deodorising, and other associated tasks, as agreed at the time of booking. The specific Services, areas to be cleaned and any particular requirements will be confirmed with the Customer prior to the appointment.
The Company will use its professional judgment to select appropriate cleaning methods, machinery and products based on the type and condition of the carpets and other surfaces, as well as the information supplied by the Customer.
3.1 Bookings may be made by the Customer through the Company’s chosen communication channels. The Customer must provide accurate and complete information about the Premises, including property type, approximate room sizes, number of areas to be cleaned, parking availability, and any particular stains, damage or access issues.
3.2 All bookings are subject to availability. The Company will confirm the date, time window and estimated duration of the appointment. A booking is considered accepted and confirmed only when the Company has acknowledged the appointment details and, where required, received any applicable deposit.
3.3 The Customer is responsible for ensuring the Company has correct contact details, including name, address and any access instructions. If the Customer fails to provide adequate information and this prevents or delays the provision of the Services, the Company may treat the appointment as a late cancellation.
3.4 The Company reserves the right to refuse or cancel any booking at its discretion, for example where it is unsafe to proceed, the scope of work is unreasonable, or the Premises are outside the Company’s service area, subject to any applicable refund as set out in these terms.
4.1 The Customer must ensure that the Technician has safe, timely and reasonable access to the Premises at the agreed appointment time. This includes arranging keys, entry codes, concierge permissions or any other access method in advance.
4.2 The Customer must ensure that the Premises have functioning electricity and water supply where required for the Services, and that adequate lighting and ventilation are available.
4.3 The Customer should remove small items, valuables, fragile objects and breakables from the areas to be cleaned prior to the arrival of the Technician. While the Technician may move light furniture or items where reasonable, moving heavy, delicate or valuable furniture remains the responsibility of the Customer.
4.4 The Customer must advise the Company in advance of any known defects, loose fittings, prior damage, colour instability, shrinkage risk, or sensitivity in the carpets or furnishings. The Company will not be liable for damage that arises from pre-existing conditions where the Customer failed to inform the Company.
5.1 Prices are generally provided based on the information given by the Customer at the time of booking. Any quote or estimate is based on normal conditions and average room sizes within the service area. The Company reserves the right to adjust the price if the actual conditions differ significantly from those described, including where rooms are substantially larger, have heavier soiling, or contain additional areas not disclosed at booking.
5.2 If, on arrival, the Technician determines that the scope of work is larger than originally described or requires additional treatments, the Company will inform the Customer and agree any revised price before proceeding. If the Customer declines the revised price, the Company reserves the right to charge a reasonable call-out or cancellation fee.
5.3 All prices will be stated in pounds sterling and inclusive or exclusive of value added tax depending on the Company’s tax registration status, which will be made clear to the Customer.
6.1 The Company may require a deposit to secure a booking, particularly for larger jobs, multiple properties, or appointments scheduled during peak times. The deposit amount and due date will be confirmed at the time of booking.
6.2 Unless otherwise agreed in writing, the balance of payment is due immediately upon completion of the Services at the Premises. The Company may accept various payment methods, such as card payment, bank transfer or cash, as notified to the Customer.
6.3 For commercial or account customers, payment terms will be agreed separately, but unless otherwise stated, invoices are payable within fourteen days of the invoice date. The Company reserves the right to charge interest and reasonable recovery costs on overdue amounts in accordance with applicable UK law.
6.4 The Customer is responsible for all charges associated with their chosen method of payment. The Company is not liable for any bank fees or currency conversion costs.
7.1 The Customer may cancel or reschedule an appointment by providing reasonable notice. Unless a different period is specified at booking, at least 24 hours notice is required to avoid cancellation charges.
7.2 Where sufficient notice is given, any deposit paid may be applied to a rescheduled appointment or refunded, at the Company’s discretion. Where insufficient notice is given, the Company reserves the right to retain some or all of the deposit or charge a cancellation fee to cover the costs incurred.
7.3 If the Technician is unable to gain access to the Premises at the scheduled time, or if the appointment cannot be carried out due to circumstances within the Customer’s control, this may be treated as a late cancellation and a charge may apply.
7.4 In the unlikely event that the Company needs to cancel or reschedule an appointment, it will provide as much notice as reasonably possible and, where appropriate, offer an alternative date and time. The Company will not be liable for any indirect or consequential losses arising from such changes.
8.1 The Company aims to provide Services with reasonable care and skill, consistent with the standards expected of a professional carpet cleaning provider. The Company will use recognised cleaning processes and products suitable for the materials and soiling present, as far as reasonably practicable.
8.2 While the Company will make every reasonable effort to remove stains and odours, it does not guarantee complete removal in all cases. Some stains may be permanent due to previous treatment, age, type of contaminant, material composition or prior damage. The Technician will advise the Customer where possible if a stain is unlikely to be fully removed.
8.3 Drying times can vary depending on fabric type, ambient temperature, humidity, ventilation and the level of soiling. The Company cannot guarantee exact drying times and is not liable for any damage arising from the Customer using the carpets or upholstery before they are fully dry, contrary to advice given.
8.4 The Customer must follow any post-cleaning instructions provided by the Technician, including guidance on ventilation, re-laying items, and the use of protective pads under furniture. Failure to follow such instructions may reduce the effectiveness of the cleaning or cause damage for which the Company is not liable.
9.1 The Company will take reasonable care when providing the Services, but minor wear and tear or disturbance of existing defects may occur. The Company is not liable for damage that arises from inherent weaknesses, pre-existing damage, faulty installation, or poor condition of carpets, underlay, fixings or furnishings.
9.2 If the Customer believes that the Services have caused damage or are unsatisfactory, the Customer must notify the Company as soon as possible, and in any event within 48 hours of completion. The Customer should provide a clear description of the issue and, where possible, photographic evidence. The Company will investigate and, where appropriate, offer a remedy, which may include a re-clean of the affected area or a partial refund.
9.3 The Company’s total liability for any loss or damage arising in connection with the Services, whether in contract, tort, negligence or otherwise, shall be limited to the amount paid or payable by the Customer for the specific appointment during which the incident occurred, except where such limitation is not permitted by law.
9.4 Nothing in these Terms and Conditions shall exclude or limit the Company’s liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
10.1 The Company will handle and dispose of any waste generated from the provision of the Services in accordance with relevant UK waste and environmental regulations. This may include the collection and disposal of soiled water, filters, packaging and other by-products where appropriate.
10.2 Where the Services result in significant waste or contaminated materials that must be removed from the Premises, the Customer may be charged an additional fee for collection, transport and lawful disposal. Any such charges will be discussed with the Customer where reasonably foreseeable.
10.3 The Customer is responsible for informing the Company of any known hazardous substances or contamination at the Premises that may impact the safe provision of the Services or the handling of waste. The Company reserves the right to refuse or suspend Services where it considers that health, safety or environmental regulations may be compromised.
11.1 The Company aims to maintain appropriate insurance cover in respect of public liability and, where applicable, employer’s liability, in line with industry practice.
11.2 The existence of insurance does not extend or increase the Company’s liability beyond that set out in these Terms and Conditions. Any claim may be subject to the terms, conditions and exclusions of the relevant insurance policy.
12.1 The Company will collect and process personal data about Customers only to the extent necessary to manage bookings, provide Services, handle payments, and respond to enquiries or complaints.
12.2 The Company will take reasonable steps to keep Customer data secure and will not sell or disclose personal information to third parties except where required for the provision of Services, for lawful accounting and tax purposes, or where required by law or regulation.
13.1 The Company may update or amend these Terms and Conditions from time to time to reflect changes in the law, industry practices or the scope of Services offered.
13.2 The applicable Terms and Conditions are those in force at the time the Customer’s booking is accepted. Significant changes will be made available to Customers in a clear and accessible manner.
14.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the laws of England and Wales.
14.2 The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter, save that consumers resident in other parts of the United Kingdom may also be entitled to bring proceedings in their local courts in accordance with consumer protection legislation.
15.1 If any provision of these Terms and Conditions is found by a court or other competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed deleted to the extent necessary, and the remaining provisions shall continue in full force and effect.
16.1 These Terms and Conditions, together with any written confirmation of booking and any agreed variations, constitute the entire agreement between the Company and the Customer in relation to the Services and supersede any previous understandings or agreements, whether oral or written.
By proceeding with a booking, the Customer confirms that they have read, understood and agree to these Terms and Conditions for the provision of carpet cleaning and related services by Carpet Cleaning Finsbury Park.
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